Services

PT. Exinergy Indonesia After Sales Service

We always position customer services in the heart of our business. Great after sales service is as important as the product quality itself.

Our trained and experienced technical engineers, provide reliable services to ensure our customer obtain the maximum benefits from our products and services.

Training & Commisioning

Training is very important to ensure the product can be used properly to achieve maximum result. We provide complimentary Product training (Product knowledge and practical training) & Preventive Maintenance training for the users.

Warranty

All of our products come with Warranty as insurance of reliability and for your peace of mind. Please check term & conditions for each product, and ensure you register the product warranty after each purchase

Preventive Maintenance Visit

Preventive maintenance program & visit are available by appointment, to ensure your machine running effectively, less down-time with maximum life time.

Genuine Spare Parts

We guarantee the availability of genuine spare parts that we supplied up to 10 years since the purchasing date. Consumable and regular parts are available in stock for your needs.

Emergency Repair & Service

In case of emergency, you may contact our After Sales Service department via hotline call or Whatsapp chat. Our customer service will be happy to assist you.